Effective Date: January 1, 2026
Introduction
This Privacy Policy explains how base-sky collects, uses, discloses, and safeguards your personal information when you visit our website or engage our services. We are committed to protecting your privacy and handling your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact details (email address, postal address)
- Organization name and role
- Service preferences and inquiry details
- Communication records and correspondence
- Technical data such as IP addresses, browser type, and device information
How We Collect Information
We collect personal information through:
- Direct submission via contact forms and inquiry submissions
- Email correspondence and phone communications
- Automated technologies such as cookies and analytics tools
- Project engagement documentation and service agreements
How We Use Your Information
We use your personal information for the following purposes:
- Responding to inquiries and providing requested services
- Communicating about project scope, deliverables, and timelines
- Improving our website functionality and user experience
- Analyzing service usage patterns to enhance our offerings
- Complying with legal obligations and regulatory requirements
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our website or conducting business operations, subject to confidentiality agreements
- When required by law, court order, or government regulation
- To protect our rights, property, or safety, or that of our clients or the public
- With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure socket layer (SSL) encryption for data transmission
- Access controls limiting data access to authorized personnel
- Regular security assessments and updates
- Secure data storage practices and backup procedures
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings. For more information, please refer to our Cookies Policy.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Withdraw consent for data processing where consent is the legal basis
- Lodge a complaint with the Office of the Australian Information Commissioner
To exercise these rights, please contact us at [email protected].
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related data may be retained for record-keeping and compliance purposes.
International Data Transfers
Your personal information is primarily stored and processed within Australia. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy standards.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy regularly.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
base-sky
Level 12, 347 Collins Street
Melbourne VIC 3000, Australia
Email: [email protected]