Effective Date: January 1, 2026
Introduction
While base-sky operates primarily in Australia, we recognize that some visitors to our website may be located in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) when processing personal data of EEA residents.
Legal Basis for Processing
We process personal data based on the following legal grounds:
- Consent: When you voluntarily provide information through contact forms or subscribe to communications
- Contractual necessity: When processing is necessary to fulfill service agreements
- Legitimate interests: For business operations, website improvement, and fraud prevention, provided these interests do not override your fundamental rights
- Legal obligation: When required to comply with applicable laws and regulations
Your Rights Under GDPR
If you are an EEA resident, you have the following rights regarding your personal data:
Right to Access
You can request confirmation of whether we process your personal data and obtain a copy of that data.
Right to Rectification
You can request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure (Right to be Forgotten)
You can request deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Restriction of Processing
You can request that we limit the processing of your personal data in specific situations, such as when you contest the accuracy of the data.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used, and machine-readable format and have it transferred to another controller.
Right to Object
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged infringement occurred.
Exercising Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two additional months for complex requests.
When submitting a request, please provide sufficient information to allow us to verify your identity and locate your data in our systems.
Data Protection Measures
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Data minimization practices, collecting only necessary information
- Staff training on data protection principles
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law. Criteria for determining retention periods include:
- The duration of our relationship with you
- Legal obligations requiring data retention
- Statute of limitations periods for potential legal claims
- Business operational requirements
International Data Transfers
Personal data collected from EEA residents may be transferred to and processed in Australia. We ensure appropriate safeguards are in place for such transfers, which may include:
- Adequacy decisions by the European Commission
- Standard contractual clauses approved by the European Commission
- Binding corporate rules or other approved transfer mechanisms
Automated Decision-Making
We do not use automated decision-making processes, including profiling, that produce legal effects or similarly significantly affect individuals.
Data Protection Officer
For questions regarding GDPR compliance or to exercise your data protection rights, you may contact us at:
base-sky
Level 12, 347 Collins Street
Melbourne VIC 3000, Australia
Email: [email protected]
Children's Data
We do not knowingly process personal data of children under 16 years of age. If we become aware that we have collected data from a child without appropriate parental consent, we will take steps to delete that information promptly.
Updates to This Policy
We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.